FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Where are you based?

We are based in Sheffield, England.



Do you ship internationally?

Unfortunately, no. Currently, we only deliver to postcodes in the U.K mainland and Northern Ireland. If there is a demand for orders from overseas, in the future, we will try to make this a reality for our international followers.



Do you accept refunds?

All sales are final. If there is a problem with your order, please email us directly and we will do our best to resolve this for you. You can contact us at hello@secondabode.co



What is Second Abode?

Second abode is a specially curated collection of vintage, antique, and found objects for the home. We love great design and want to share it with our customers. All products are sourced in Sheffield and the surrounding towns and cities unless stated otherwise.



My Order is Damaged.

Any damages need to be photographed once your delivery has arrived and images need to be sent to hello@secondabode.co, from there, we will aim to resolve as quickly as possible for you.



Can I Make an Offer on an Item?

Yes! We're willing to negotiate on some of the pricing if the offers are reasonable. However, please be aware that we do extensive research to price all of the products sold on Second Abode and believe all the prices are fair and valid. To make an offer, please use our contact form https://www.secondabode.co/contact or email us at hello@secondabode.co



I'm Looking for Something Specific.

If you would like us to source something specific for you please email us directly at hello@secondabode.co and we will discuss pricing with you. As we specialise in vintage, antique and found objects, sourcing specific items are not always guaranteed. However, we will do our best to find the item you're looking for or something similar.